Privacy Policy

Last updated: February 2025 · How we collect, use, and protect your information

BluePay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our mobile application (including the iOS app on the App Store). We comply with applicable data protection laws and Apple's App Store requirements.

Mobile app: The same data practices described below apply when you use the BluePay app on your device. For App Store users, you can review our data collection in the App Privacy section on our app's store page and in this policy.

1. Information We Collect

We may collect the following types of information:

  • Account information: name, email address, phone number, and other details you provide when registering or using our services.
  • Payment and transaction data: payment method details, transaction history, and related financial information necessary to process payments securely.
  • Device and usage data: device type, operating system, IP address, and how you use our app and website to improve our services.
  • Cookies and similar technologies: we may use cookies and similar technologies to improve your experience and analyze usage in accordance with your preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our payment and financial services.
  • Process transactions and send related communications.
  • Authenticate users and prevent fraud.
  • Comply with legal and regulatory obligations.
  • Send service updates and, with your consent, marketing communications.

3. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist in operating our services (e.g., payment processors, cloud hosting).
  • Legal or regulatory authorities when required by law.
  • Other parties with your consent or at your direction.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure infrastructure.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to applicable law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data.
  • Correct or update your data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@bluepay.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: support@bluepay.com

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